On time ... actually a minute or so early. Explained what they were going to do and how much time it would take. Very friendly and personable. When job was done walked me through what they had done inside and outside. Showed me how to change the filter. Very happy with installation..... and now I have a nice cool house again. :)
We asked Level 9 for a bid on installing a Mini Split system in our weekend cabin. They arrived on time which we really appreciated. They were knowledgeable and professional as they walked through the cabin and answered our questions thoroughly. We are currently waiting for the price estimate and will seriously consider hiring Level 9 if the price is competitive. Thank you!
I called Level 9 on a Sunday evening and was able to schedule a service call for the next afternoon. The serviceman Ben was on time, polite, and a pleasure to speak with. He found the issue, gave me prices and scheduled the work. Good work Ben. Future customer herefor sure. Thanks.
We have used Level 9 Heating and Cooling since they took over Jim's Heating and Cooling a few years ago. We have two geothermal heating and cooling systems which require the absolute best technicians. Robbie Ketcherside has done a fantastic job servicing our geothermal units. We would not want any one else working on them. We recently had to replace our 24-year old 5 ton unit. Robbie and Adam went above and beyond to install our new system. Extremely thorough and professional. We highly recommend Level 9 Heating and Cooling.
What an amazing experience these guys were great. On time, informed me of everything, left my house like they were never here. Except for the great heating and cooling unit they left. Highly highly recommend. Thanks again to Tim, Jake, Don and Kyle.
Thank you to chris Hinson !! and big thank you to the office lady is very friendly and helpful to answer all my questions with hvac i would definitely recommend them
All I have to say about this place is that it is the go to and one of the most amazing businesses I've ever had help from. My A/C unit went out yesterday June 17th and they were completely booked today June 18th. I told them about my young child and my health condition that makes me sensitive to heat. They were so phenomenal and got me in today and got my air back up and running. I want to thank Tim Miller so much for his help and Level 9 for being so caring! I didn't have to go a whole other night of pain and no sleep because of my condition.
Adam has been to our house multiple times and we used to have Steve out as well. Everyone is very knowledgeable and kind and professional. They’ve always been able to either fix but we have happening or be honest that it’s not worth fixing if we shouldn’t waste the money on it. We appreciate them very much!
Level 9 Heating and Cooling sent a very competent technician to service our air conditioner!!
Absolutely OUTSTANDING SERVICE!! Came out to look at our unit because the fan wasn’t working, and I signed up for their service plan! They were able to replace my fan motor, and 2 capacitors on site and complete the service today! Unit working like new! Friendly, fast, extremely knowledgeable! Pricing was really good too! Would absolutely recommend. We will be life long customers! Thank you! The Diekmann’s