There is a wide variety of qualified contractors in the marketplace for you to choose from when selecting a heating and cooling expert. The phrase “Buyer beware” is appropriate for this very situation. Directories like Angie’s List and Yelp that allow customers to review contractors are becoming increasingly popular and with good reason. The goal of these sites is to assist you in selecting a quality contractor.

Let’s discuss what you can do in order to secure a relationship with quality heating and cooling professional:

1. How Long Have You Been In Business?

   A business that has existed for more than 10 years is a good indicator of performing their business both lawfully and at high quality. If a business in the HVAC industry is not performing to industry standards they do not last long.

2. Can You Provide References?

   Many quality contractors have customer survey results and comments available for your review either online or on request. You can rely on sites like Angie’s List and Yelp but remember that negative reviews are more prevalent than positive reviews on public sites unless the company has specifically requested that their customers provide reviews. Ask your potential heating and cooling contractor to provide references of current customers that you can contact.

3. Are you Licensed, Bonded, and Insured?

   This question ensures that you are protected and provides you with some assurance that you have chosen a reputable contractor.

4. Are You Associated With a Factory Authorized Program and/or Are You a Utility Partner?

   These associations usually require certifications and specialized training. They also will most likely be informed about any rebates or incentives that are available, and if you would be eligible for them.

5. Will I Receive a Written Proposal with Several Alternatives?

   This is important because we all want options, and the varying alternatives may have incentives or rebates associated with them and may save you more money in the long run.

6. What Warranties Do You Provide?

   Warranties will vary based on equipment and but there are optional additional warranties available HVAC contractors provide on request. Good contractors will perform the task of registering you for warranties on your behalf in order to assure you get the maximum coverage.

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